We ship discreetly in either a priority mail box, a plain white or brown box, or a bubble mailer with the initials GC.
Your order will be shipped within 2-7 business days. We ship to the US and most international countries. International customers purchase at their own risk and accept responsibility for VAT, customs, or other associated fees. The customs label will read "Silicone Sculpture" in the description box.
Gelatinous Creations is not responsible for lost packages, damage or shipping issues arising from customer error. For example, entering the incorrect address.
Please check out https://www.usps.com/help/claims.htm if you feel like there's an issue with delivery. It will guide you through how to file a claim and the time frames.
To see if USPS has suspended it's services to your country. You can check out https://about.usps.com/newsroom/service-alerts/international/welcome.htm